FAQ

Q. Example : 

1. 09:00 ~ 21:00 : timelapse recording

2. 21:00 ~ 09:00 : event recording

In this case, is it possible to search only event recording when search 9/1 00:00:00 ~ 9/30 24:00:00 ?

A. Event log must remain when event is set in the recorder whether it is set 'Timalapse recording' or 'Event recording' or 'No recording'.

Therefore, Search for daily time zones by specifying Scope in Event Search.

SAVM function is only for IDIS cameras, not 3rd party camera.

Camera supports SAVM and NVR just accesses camera to use SAVM.

Unlike NVR, TVI recorder cannot change the audio recording codec. 

Only uses G.726(fixed).

Ex) TR-2504 : Playback speed as below.

Playback 

- 120/100 ips@ CIF, 2CIF, D1, 960H(NTSC/PAL)
- 120/100 ips@ HD(30p/25p)
- 120/100 ips@ FHD(30p/25p)
- 72ips@ 3MP, 60 ips@ 4MP, 40 ips@ 5MP

Recording per ch ips

- Recording below 2m. - 30ips.
- 3M recording ips : 18ips
- 4M recording ips : 15ips.
- 5M recording ips : 10ips.
 

FHD playback means that 30ips per second is played per channel when played on a four-division screen. (total = 30ips * 4 = 120ips)

Likewise, 3M is recorded  18ips per ch, so playback at full speed at 72ips when it is four-division screen.(4M at 60ips, 5M at 40ips)

For example, "4ch 1080p synchronous playback" means that 2M camera will be played at full speed on a four-division screen on a 4CH recorder.

(But, It's not 'Synchronous Playback', if there are other interference during playback such as iRAS watch/search connection, clip copy etc)

1. Description

This document guides how to access ISS WEB service from remote site

<Tested network diagram>

Remote PC access local ISS server by Web service

2. How to configure

#1. Install ISS with latest firmware

 + install ADM, MON, STR, WEB Service

 + and add devices(NVR, IPC..)

#2. Open ISS service manager and each services should set ‘External IP address’

 + the address of External IP is the Router’s uplink IP

 + at least, ADM, STR, WEB, (MON) service should be set.

#3. Go to Router setting,

Set Port forwarding as below service ports.

11001 ~ 11009 (ISS service port)

8080 (ISS Web service port)

#4. Run Chrome or IE and enther ‘<Router’s uplink:8080>

Then you can access ISS web and watch live view.

Note : if web service does not work, restart the service once and try again.

IS-1100 does not support SATA HDD. You must use an NLSAS TYPE HDD.

DirectIP 1.0 Camera and DV-2232 should be in the same network. 
In some cases, DirectIP 1.0 cameras requires additional settings to use DV-2232 COVID-19 video analytics.
If you cannot see the VA working on the IDIS Center, please change camera protocol as DirectIP

If the PIR sensor is not working, please check your NVR is on a 'Self-Guard' mode.
PIR Sensor is working on 'Self-Guard' mode.

No, IDIS products only support FTP.

Device - Delivers information periodically every 3 minutes & as soon as a change happens
FEN - Update as soon as information is delivered

IDIS Camera Compatibility list to Millstone VMS can be found on the web site of Millstone systems as the below images show.

Go to Milestone Systems website, and find 'Supported Devices.'

Click XProtect Corporate.

Type 'IDIS' and search.

[NVR / TVR(HD analog DVR)]

rtsp://user-id:password@<nvr-ip-address>:port/trackID=<camera-number>&streamID=<stream-number>

e.g) rtsp://admin:password@10.0.125.57:554/trackID=3&streamID=2

[Network Camera]

rtsp://ID:password@IP Address: RTSP Port/trackID='Stream number'

* Default RTSP Port:554

The existing DirectIP 1.0 protocol has two modes, DirectIP mode, and IDIS mode, so you have to reboot the camera to change each mode.
DirectIP 2.0 protocol can take advantage of all the advantages of DirectIP mode and IDIS mode depending on whether accounts are created without rebooting in a single mode.

The most prominent difference between them is security.

DirectIP 1.0 uses MAC Address-based mutual authentication for convenient authentication without setting password.

DirectIP 2.0 has become more secure with Certificate-based mutual authentication. Now IP camera and NVR exchange and store respective certificates.

When a DirectIP 2.0 NVR re-establishes a connection with a paired IP camera, the authentication process begins with checking and comparing each other's certificates to the stored certificates. If the certificates match, both devices are confirmed by each other, the communication session is established.

Please contact your local distributor or IDIS office where you bought IDIS products from.

We will guide you to find your password without losing any recorded data.

Please find the contact details for our offices from the link below.

https://www.idisglobal.com/index/contact?lang=EN&country=IDIS

The existing DirectIP 1.0 protocol has two modes, DirectIP mode and IDIS mode. You have to reboot the camera to change each mode.
DirectIP 2.0 protocol is a unified form of two modes. Without rebooting, the protocol can take advantage of all the advantages of DirectIP mode and IDIS mode.

In DirectIP 2.0, a camera boots up as a DHCP client looking for a DHCP server for about 40 seconds. If no DHCP server is found, it starts up with a linked-local IP address.