FAQ

Multiple recording defines the stream of recording preset which can be set from Recording schedule setting > Action setting. This feature only works with IDIS cameras.

In ISS, fisheye camera is treated the same as other camera, so it only consumes 1 channel.

Other failover services (Fed., Mon., VW) status can be checked from Status menu of ISS Setup.

Segment occurs when the recording time is changed and more than one video recordings happened in the same time invertal. To avoid the loss of video, it creates segments to store all the data.

Load balancing only works when there are more than 2 streaming services are available.

It can create a clip-copy up to 64GB with multiple files, 4GB per file.

ISS Admin service provides the following services:

• License authentication

  • ISS Admin service authenticates licenses: Recording ch license, (Live) Streaming server/ch license.

  • check current license information using ISS Service Manager on the server running from the Admin service or use WibuKey Tester program on each server.

  • add License certificate using ISS Service Manager on the server running from the Admin service.

• Directory service of these services/devices/users,
  for example

  • connection information to services, like External IP address/port information

  • login information to the registered IP devices

• Management service of services/devices/users

  • registration of services/devices/users

  • service database management (backup/import)

  • configuration of services,
    for example,

    • storage setting/preparation of Recording services

    • recording schedule of IP cameras

    • event handling,

      • event act schedule, and target user

      • when to send out an email notification upon a specific event

      • configure Live Popup for a specific event

  • updating firmware of devices

  • set up users and groups

    • create/manage users and groups

    • grant different levels of access privileges to different user groups

    • grant access to certain IP cameras for a specific user group

    • create layout, sequence, map, etc

• 1ch license for 1 IP camera

• 1ch license for 1, 1ch IP video encoder

• 1~4ch licenses for one 4ch IP video encoder, depending on how many analog cameras are using the service[1]

• 1~16ch licenses for 1 4/8/16ch IP video encoder, depending on how many analog cameras are using the service

[1] Note that this is different from Recording ch license

• 1ch license for 1 IP camera

• 1ch license for 1 1ch IP video encoder

• 4ch licenses for 1 4ch IP video encoder, regardless of how many analog cameras are using the service

• 1ch license for 1/4/8/16ch DVR/NVR

You can plug in up to 8 Wibu keys.

Depending on the type of license, you need to provide it to the corresponding server running its corresponding service[1]. For example, Recording ch or (Live) Streaming ch/server licenses have to be provided to the server running ISS Admin service. For Backup ch license, you need to provide it to each Backup server.

There are 3 different groups of licenses available for ISS v1.7.0.

• Admin group

  • Recording ch license

  • (Live) Streaming ch license

  • (Live) Streaming server license

• Backup group

  • Backup ch license

• Federation group

  • Federation[1] ch license

[1] Typically, you will be plugging the Wibu key license to the server running the corresponding service.

Wibu key is a USB license key that comes with ISS. You always need to have the Wibu key plugged in the server running its corresponding service(s) at all times, or else, ISS System will stop working immediately.

Yes, but the network bandwidth and network delay overhead on the VPN may become a problem. It is advised to isolate IP video stream traffic within one subnet as much as possible and limit VPN access to ISS client software for casual use only.