177 | Video Recorder | Q. Places where the logs are stored. | 2021-07-21 |
A.
- System/Debug Log in the Memory |
|||
176 | Camera | Q. Camera title in IDIS Web | 2021-07-21 |
A.
The priority in which the camera title is displayed in IDIS web is as follows:
The title entered through the mouse right-click is saved as an ini file in Windows, so you need to delete the ini file to delete the name. |
|||
175 | Software | Q. The maximum number of IDIS Center Emergency Event Panel Event Count | 2021-07-20 |
A.
The maximum number of IDIS Center Emergency Event Panel Event Count is 100,000.
|
|||
174 | Camera | Q. There is no reset button on a camera, where is it? | 2021-07-20 |
A.
For some camera models, there is no reset button. Please contact techsupport@idisglobal.com for more information. |
|||
173 | Video Recorder | Q. What does 'Out of Coder Memory' error from NVR mean? | 2021-07-20 |
A.
It means NVR memory is not enough. This can be caused when the cameras might be not compatible with the NVR. |
|||
172 | Software | Q. IDIS Solution Suite Instant Recording Specification | 2021-07-20 |
A.
The Instant Recording data is stored in the same way as event recording. Older data is overwritten sequentially with new data. Please refer to the ISS manual for more information. |
|||
171 | Accessory | Q. What kind of mic is compatible with IDIS camera and NVR? | 2021-07-20 |
A.
Normal active mics will work with IDIS products. Please refer to the product manual or A&E specification for hardware specifications. |
|||
170 | Software | Q. I installed ISS WEB service, but when I try to access it with 80 port, it doesn't work. why? | 2021-07-20 |
A.
The service port of ISS Web service is 8080. Because, basically, most of the other web services use 80 port as default. |
|||
169 | General | Q. Do IDIS products support SFTP and FTPS? | 2021-07-20 |
A.
No, IDIS products only support FTP. |
|||
168 | General | Q. What is the FEN information update cycle? | 2021-06-10 |
A.
Device - Delivers information periodically every 3 minutes & as soon as a change happens |
|||
167 | Video Recorder | Q. Alarm with 3rd party camera | 2021-06-08 |
A.
IDIS NVR receives alarm and video through the same port. (8201) |
|||
166 | Video Recorder | Q. SMTP 503 Error in SMTP Setup | 2021-06-08 |
A.
This error often reported with an email account provided by Google Gmail.
|
|||
165 | Software | Q. When IDIS Solution Suite Wibukey is not recognized and the ISS works as a demo | 2021-06-08 |
A.
1. Remove the Wibu Key and remove the Wibu Key driver from Programs. (If the WibuKey was plugged in while installation, reinstallation will not restore it.) |
|||
164 | Camera | Q. Do IDIS cameras support FTPS, SFTP, SCP protocol? | 2021-06-08 |
A.
No. These protocols are not supported. |
|||
163 | Software | Q. Is IDIS Solution Suite(ISS) compatible with VM Ware/Hyper-V? | 2021-06-08 |
A.
Yes. it does. |