192 | General | Q. How is the Time information of video delivered? | 2021-10-29 |
A.
The IDIS camera stores the time information ever frame when recording. If there is the time information delivered by RTSP, information is generated. |
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191 | Camera | Q. For IDIS, why is the camera and NVR connected only 1:1? | 2021-10-29 |
A.
It is premised to record when connecting the IDIS camera and NVR. Therefore, When registering a camera in NVR, use Record Session and Watch Session. Record Session allows only one connection. The IDIS camera has a buffer to respond to Jitter in the network, but, if more than two Record Sessios are connected, it cannot determine where to send the buffer. |
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190 | Video Recorder | Q. About Setup -> Display -> Main Monitor Sequence | 2021-10-29 |
A.
1. Full Sequence mode : All Channels will be switched to selected division-screen. 2. Camera Sequence mode : The selected division-screen is the reference and only one screen at the bottom(the last ch) will be switched. |
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189 | Video Recorder | Q. Is there any power-supply limitation to each port of recorder? | 2021-10-29 |
A.
There are no limitations or differences in each port. |
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188 | General | Q. Data overwrite when 'Panic recording' -> 'Timelapse' | 2021-10-29 |
A.
Yes, If HDD is full, it overwrites timelapse data on panic recording data. However, Panic recording data can be maintained by using 'recording data protection' function. |
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187 | General | Q. 'Panic Recording' records forever in 'No Limit' | 2021-10-29 |
A.
Yes records forever. However, if overwrite is off, it stops panic recording when HDD is full. |
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186 | General | Q. Search only event recording data | 2021-10-29 |
A.
Q. Example : 1. 09:00 ~ 21:00 : timelapse recording 2. 21:00 ~ 09:00 : event recording In this case, is it possible to search only event recording when search 9/1 00:00:00 ~ 9/30 24:00:00 ?
A. Event log must remain when event is set in the recorder whether it is set 'Timalapse recording' or 'Event recording' or 'No recording'. Therefore, Search for daily time zones by specifying Scope in Event Search.
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185 | General | Q. SAVM(Self Adjusting Video Mode) in 3rd party camera | 2021-10-29 |
A.
SAVM function is only for IDIS cameras, not 3rd party camera. Camera supports SAVM and NVR just accesses camera to use SAVM. |
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184 | General | Q. Can I change the audio recording codec in TVI ? | 2021-10-29 |
A.
Unlike NVR, TVI recorder cannot change the audio recording codec. Only uses G.726(fixed). |
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183 | General | Q. What is 'Synchronous Playback' ? | 2021-10-29 |
A.
Ex) TR-2504 : Playback speed as below. Playback - 120/100 ips@ CIF, 2CIF, D1, 960H(NTSC/PAL) Recording per ch ips - Recording below 2m. - 30ips. FHD playback means that 30ips per second is played per channel when played on a four-division screen. (total = 30ips * 4 = 120ips) Likewise, 3M is recorded 18ips per ch, so playback at full speed at 72ips when it is four-division screen.(4M at 60ips, 5M at 40ips) For example, "4ch 1080p synchronous playback" means that 2M camera will be played at full speed on a four-division screen on a 4CH recorder. (But, It's not 'Synchronous Playback', if there are other interference during playback such as iRAS watch/search connection, clip copy etc) |
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182 | General | Q. I want to access ISS Web service from external network, can you please guide us how to configure? | 2021-10-26 |
A.
1. Description This document guides how to access ISS WEB service from remote site <Tested network diagram> Remote PC access local ISS server by Web service 2. How to configure #1. Install ISS with latest firmware + install ADM, MON, STR, WEB Service + and add devices(NVR, IPC..) #2. Open ISS service manager and each services should set ‘External IP address’ + the address of External IP is the Router’s uplink IP + at least, ADM, STR, WEB, (MON) service should be set. #3. Go to Router setting, Set Port forwarding as below service ports. 11001 ~ 11009 (ISS service port) 8080 (ISS Web service port)
#4. Run Chrome or IE and enther ‘<Router’s uplink:8080> Then you can access ISS web and watch live view. Note : if web service does not work, restart the service once and try again. |
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181 | General | Q. When I connect a SATA HDD to the IS-1100, it is not recognized. What's the reason? | 2021-10-26 |
A.
IS-1100 does not support SATA HDD. You must use an NLSAS TYPE HDD. |
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180 | General | Q. [DV-2232] In case of using DirectIP 1.0 camera | 2021-10-26 |
A.
DirectIP 1.0 Camera and DV-2232 should be in the same network. |
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179 | General | Q. [IoT]PIR sensor is not working | 2021-10-26 |
A.
If the PIR sensor is not working, please check your NVR is on a 'Self-Guard' mode. |
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178 | Video Recorder | Q. How to disable 2FA feature | 2021-07-21 |
A.
You can disable 2FA by email authentication or UPR(User Password Reset) function.
If the above two methods are not applicable, the factory reset of the NVR is required. Please contact techsupport@idisglobal.com for more information. |