FAQ

Device - Delivers information periodically every 3 minutes & as soon as a change happens
FEN - Update as soon as information is delivered

IDIS NVR receives alarm and video through the same port. (8201)
If you want to use the 3rd party camera with IDIS NVR to receive an alarm, please match the camera alarm ​port to 8201.

This error often reported with an email account provided by Google Gmail.
To resolve it, go to Google account -> Personal setting and Untick Unknown Source Checkbox

1. Remove the Wibu Key and remove the Wibu Key driver from Programs. (If the WibuKey was plugged in while installation, reinstallation will not restore it.)
2. Reboot the computer.
3. Reinstall ISS.
4. After installation is complete, plig the Wibu Key.

No. These protocols are not supported.

Yes. it does. 
VMware ESXi 6.0 is supported from ISS v2.6.0 or over. 
Hyper-V is supported from ISS v3.2.4 or over.
 - The Windows OS varies depending on the Host, Guest.
 - Hyper-V Host OS: Windows8, Windows10, Server 2016.
 - Guest OS: Windows7 SP1, Windows8.1, Windows10, Server2016. (Windows Server 2008 is not supported from ISS v3.5.0)

G711 - 64 kbit/s
ADPCM or G726(16K) - 64 kbit/s
G726(8K) - 32 kbit/s

There is no limit.

There is no limit.

Please refer to the Operation Manual (Part 2 - Configuration > Status Setup > Network)
The relevant sign appears when the bandwidth of the port is exceeded.

The recorder system checks whether the bandwidth is exceeded with minimal information as long as there is no load on the system.

This is related to H/W performance limitation. The recorders have been designed to optimize for the live/recording performance, so Text-in is supported up to 16 in 32 channel recorders.

If you want to display the IP addresses of the cameras, click 'Title' once to interchange MAC to IP at the Camera Registration list.

1. Video Loss: An event that occurs when no image is input(live video session disconnected) because of the camera, network, system, etc.
2. Recording Fail: An event that occurs when the recording cannot proceed(recording stream not received and recorded) because of the camera, network, system. etc.
3. Check Recording: An event occurs when the system has been scheduled to record normally but the recording does not take place during scheduled intervals. (Unconditionally occurs regardless of schedule or event)

You can use the 'Reset Floating Tab' feature. 
When you right-click on the top of the mainframe tab and click 'Reset Floating Tab' in the context menu, you can combine either all the tabs or one by one.

You can download an Excel file displaying user, group, and access authorities.
User information can be exported as XML extension file from ISS Settings-System Settings-Report.