| 230 | General | Q. Network Camera date and time have been initialized to 1/1/1971 | 2021-11-05 |
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A.
Without RTC battery, Camera returns to 1/1/1971 when rebooting. |
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| 229 | General | Q. Explain about DR-2316 PoE specification. | 2021-11-05 |
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A.
PoE (IEEE 802.3at class 4) supported 8 ports, 50W There are group limitations : |
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| 228 | General | Q. What is the running time for a camera with a full charged RTC battery ? | 2021-11-05 |
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A.
The guaranteed time is 1 week. |
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| 227 | General | Q. DH-2010P/2018P switches support IEEE 802.3at ? | 2021-11-05 |
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A.
For 8-ports model, it supports upto 8 IEEE 802.3af and upto 2 IEEE 802.3at. For 16-ports model, it supports upto 16 IEEE 802.3af and upto 4 IEEE 802.3at. |
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| 226 | General | Q. Can I operate DD-1216 power On/Off ? | 2021-11-05 |
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A.
Frequent Power On/Off operations are difficult to recommend |
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| 225 | General | Q. Can I use IDIS Center in Mac (iOS) ? | 2021-11-05 |
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A.
No, you can't use. |
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| 224 | General | Q. Is there a limit on the number of registrations when registering Alarm Box(AL-1112) to ISS ? | 2021-11-05 |
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A.
Up to 16 |
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| 223 | General | Q. Does IDIS IP camera support 'Auto Gain Control' ? | 2021-11-05 |
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A.
We provide 'AE Target Gain' function as 'Auto Gain Control' |
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| 222 | General | Q. How can I check whether SD card is in the camera or not ? | 2021-11-05 |
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A.
Users can generate the "Email" and "Callback" event when the SD card is in/out |
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| 221 | General | Q. Can the multiple ISS Person Match service access the same cameras or the same recorders? | 2021-11-04 |
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A.
Since Person Match service uses recording(= Playback session) serssion of Recorder. |
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| 220 | General | Q. Does the MariaDB have to be on the same ISS IDLA service? | 2021-11-04 |
|
A.
No. Depending on your situation, you may want to Detach > Install on a different server. / However, since it is a cost issue, I would like to recommend installing it in the PM server as much as possible. |
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| 219 | General | Q. Does Recorded Footage mode require MariaDB at all? | 2021-11-04 |
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A.
No, Recorded Footage mode does not use MariaDB |
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| 218 | General | Q. if ISS Person Match is not configured, does ISS IDLAs metadata/object search does not utilize MariaDB at all? | 2021-11-04 |
|
A.
Yes, if Person Match is not set, IDLA is not stored in MariaDB. |
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| 217 | General | Q. Are the object recognition accuracy of ISS Peron Match and IDLA the same? | 2021-11-04 |
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A.
Both services are using the same VA Engine(called IDLE), there is no difference in recognition rate, and the specification is the same as upto 50 object simultaneous monitoring. However, note that the optimal performance is upto 16ch. |
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| 216 | General | Q. What is the ISS Person Match license policy? | 2021-11-04 |
|
A.
Person Match Service Licenses Even when adding multiple PM service in a single Admin Service, it is used as the total number of channels purchased. |
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