FAQ

Only for ISS license registered in Online mode,
If the WAN network is disconnected, the license is maintained for 14 days.
After that, if the Admin service is restarted, it will change to "Demo Expired", so be careful.

Q : I am currently using IDLA 16ch x IP camera. Additionally, I am trying to build a Person Match,
I would like to know if I need to purchase an additional VA License or if I can currently use Person Match as much as 16ch.

A : The ISS VA license includes the number of Person Match licenses as much as the number of VA licenses.

That is, if you have 16ch x VA License, it is equivalent to having the following license.(regardless of pre-processed mode and recorded footage mode)
- IDLA service X 16ch
- Person Match x 16ch

Yes, Person Match search is only possible for one user, that is, one session.
When the Person Match tab is closed, the session is terminated and immediately available to other users.

If the user does not take any additional actions for 30 minutes after the Person Match search is finished,
Session is automatically terminated and can be used by other users after that.
 

This is because in the TR-4216 products, a policy to apply weights to bitrate to reinforce image quality at low tips has been applied.

Yes. It is recorded as 'Fan Error(CPU)'.

The event logs are stored in HDD, so there is no number limit.
However, if the recording data is overwritten due to HDD capacity, also the event logs for the overwritten recording are deleted.

Yes. When it inserted in IDIS Network Camera, it will be automatically formated in our filesystem.

Yes

IDIS Center for iHDP is a S/W to access the HDD of NVR frome a PC to enable playback Therefore, Complete data has to be stored in a single HDD.(RAID 1+0, 5, 6 store different parts of data in each HDDs)

Use RAID HDD playback through remote access from iRAS to NVR.

There is no priority, and if either works, it is synchronized immediately.

Both have same capacity (Up to 256GB)

If 'Anti-flicker On/Off' doesn't solve it, you should find a value that improves in the following way.

Go to 'Anti-flicker Off' -> 'Exposure Control' -> 'Manual'  
And, Set Shuter speed Min and Max value the same and manually find a value that improves flicker by setting the value to a multiple of 60.
(ex. 1/60, 1/120 

No, there is no way yet.

Without RTC battery, Camera returns to 1/1/1971 when rebooting.

PoE (IEEE 802.3at class 4) supported 8 ports, 50W
   

There are group limitations :
Port 1 ~ 4 : 37W
Port 5 ~ 8 : 37W