262 | General | Q. FEN connection after changing the IP address of Recorder | 2022-11-03 |
A.
A. Because the status is notified to the FEN server every 3 minutes, the connection is maintained. |
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261 | General | Q. Type of License when installing ISS on Cloud Server | 2022-11-03 |
A.
A. When installing and operating ISS on a cloud server such as Azure, the basic h/w information of the server could be changed, [Cloud authentication method] must be used for the license registration method.
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260 | Software | Q. The Record Color Bar meaning in IDIS Client | 2022-11-03 |
A.
A. Various meanings are given to the colors of the IDIS record bar.
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259 | Video Recorder | Q. How much log is the NVR saved? | 2022-11-03 |
A.
A: IDIS NVR stores 10000 lines of log. |
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258 | Accessory | Q. DV-1304 : Queue Monitoring. What is it specifically and how to use it? | 2022-11-03 |
A.
A. Queue Monitoring is literally a function that measures how long people wait in line in places with a lot of waiting, such as restaurants and super market. Also, through the VA Dashboard, you can monitor the day/week/month/year unit queue data and check the congestion level by period. |
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257 | General | Q. When there are IDIS Mobile Camera app1 and app2, can they use same login information? | 2022-11-02 |
A.
A : Yes, they can use the same login information, if one channel is just created on ISS, one of the apps is able to be registered,
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256 | General | Q. Can you please let us know how to work and the data flow of the IDIS Mobile Camera app? | 2022-11-02 |
A.
A : first of all, It requires IDIS Mobile camera channel on ISS in advance, and then the Mobile camera accesses Admin service. |
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255 | General | Q. I'd like to use IDIS Mobile Camera app. when it use, what services of ISS should be installed? | 2022-11-02 |
A.
A : for this, Admin, Streaming, Monitoring, Mobile service must be installed. And Recording service is also required for the recording. |
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254 | Accessory | Q. The DV-1304 restarts only if it is set in the NVR. Why? | 2022-11-02 |
A.
Q. The DV-1304 is not directly connected to the NVR, it is connected to the switch.
A. By any chance, what is the PoE power consumption of the switch? |
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253 | General | Q. How to Set up the Text-In event on DR-25xx v8.2.0 | 2022-11-02 |
A.
A. In the past, you could select which interface (LAN, RS232, 485, etc.) to use in the Text-In setting within the Event, but in the recently released new firmware, this part has been organized and functionally separated. Changes |
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252 | Software | Q. I am a user using the Person Match service and I have a question. To use the Pre-Processed Footage method, when using MariaDB in DV-3100, can I add multiple HDDs and use RAID? | 2022-11-02 |
A.
A : RAID should not be used in DV-3100, and only one HDD is allowed to store DB. |
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251 | Accessory | Q. If the resolution of the HDMI-In of the DP-HE1201 is changed, it does not seem to be reflected in the HDMI-out. Is there any precautions? | 2022-11-02 |
A.
A. This phenomenon occurs occasionally in devices using Windows operating system, but there are cases where the set resolution is reflected only in the UI. In this case, Detailed description: |
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250 | Software | Q. How many license plate images can be stored in ANPR Event Popup(IDIS Solution Suite Client)? | 2022-11-02 |
A.
A. Up to 1000 can be stored in IDIS Solution Suite Client, after 1000, license plate images are overwritten from the oldest. |
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249 | General | Q. Where can I find the third-party integration list? | 2022-11-02 |
A.
A. Please visit "Technology Partners" page |
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248 | General | Q. How to turn on audio recording on IDIS Solution Suite? | 2022-11-02 |
A.
A: Go to IDIS Solution Suite Setup -> Device -> Select Device -> Open Tree menu -> Select Camera -> Edit Device -> Turn on Associated Audio Channel The device must support audio.
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