FAQ

Other failover services (Fed., Mon., VW) status can be checked from Status menu of ISS Setup.

Segment occurs when the recording time is changed and more than one video recordings happened in the same time invertal. To avoid the loss of video, it creates segments to store all the data.

Load balancing only works when there are more than 2 streaming services are available.

It can create a clip-copy up to 64GB with multiple files, 4GB per file.

ISS Admin service provides the following services:

• License authentication

  • ISS Admin service authenticates licenses: Recording ch license, (Live) Streaming server/ch license.

  • check current license information using ISS Service Manager on the server running from the Admin service or use WibuKey Tester program on each server.

  • add License certificate using ISS Service Manager on the server running from the Admin service.

• Directory service of these services/devices/users,
  for example

  • connection information to services, like External IP address/port information

  • login information to the registered IP devices

• Management service of services/devices/users

  • registration of services/devices/users

  • service database management (backup/import)

  • configuration of services,
    for example,

    • storage setting/preparation of Recording services

    • recording schedule of IP cameras

    • event handling,

      • event act schedule, and target user

      • when to send out an email notification upon a specific event

      • configure Live Popup for a specific event

  • updating firmware of devices

  • set up users and groups

    • create/manage users and groups

    • grant different levels of access privileges to different user groups

    • grant access to certain IP cameras for a specific user group

    • create layout, sequence, map, etc

Please refer to the following site and user guide.

Site: http://www.idisglobal.com/support/bandwidth

User guide: T2. Network_bandwidth_and_storage_estimator document

You can estimate the HDD storage capacity and network bandwidth by adjusting the stream parameters of each camera after selecting the NVR and camera.

Please download the guiding document for our recording storage and network bandwidth estimator.

Please refer to the T3. How to upgrade the firmware of DirectIP NVR and camera document.

0: Striping without mirroring or parity

1 + 0: Striped set from a series of mirrored drives

5: Block-level striping with distributed parity

Please refer to the http://en.wikipedia.org/wiki/RAID site for detail information.

1. Recommended SFP module

-    Finisar, FTLF1318P3BTL, SFP 1.25G LX / Single Mode 1310nm 10km LC with DDM

-    Finisar, FTLF8519P3BNL, SFP 2.125G SX / Multi-Mode 850nm 500m LC with DDM

2. Compatible SFP module

-    Fottu, APS31123CDL20, SFP 1.25G LX / Single Mode 1310nm 20km LC with DDM

-    Fottu, APS85123CDL05, SFP 1.25G SX / Multi Mode 850nm 550m LC with DDM

-    Fottu, APSB35123CDL20, SFP 1.25G LX / Single Mode 1310nm (Tx) 20km LC with DDM Bi-Di Transceiver

-    Fottu, APSB53123CDL20, SFP 1.25G LX / Single Mode 1550nm (Tx) 20km LC with DDM Bi-Di Transceiver

• 1ch license for 1 IP camera

• 1ch license for 1, 1ch IP video encoder

• 1~4ch licenses for one 4ch IP video encoder, depending on how many analog cameras are using the service[1]

• 1~16ch licenses for 1 4/8/16ch IP video encoder, depending on how many analog cameras are using the service

[1] Note that this is different from Recording ch license

• 1ch license for 1 IP camera

• 1ch license for 1 1ch IP video encoder

• 4ch licenses for 1 4ch IP video encoder, regardless of how many analog cameras are using the service

• 1ch license for 1/4/8/16ch DVR/NVR

You can plug in up to 8 Wibu keys.

Depending on the type of license, you need to provide it to the corresponding server running its corresponding service[1]. For example, Recording ch or (Live) Streaming ch/server licenses have to be provided to the server running ISS Admin service. For Backup ch license, you need to provide it to each Backup server.

There are 3 different groups of licenses available for ISS v1.7.0.

• Admin group

  • Recording ch license

  • (Live) Streaming ch license

  • (Live) Streaming server license

• Backup group

  • Backup ch license

• Federation group

  • Federation[1] ch license

[1] Typically, you will be plugging the Wibu key license to the server running the corresponding service.

Wibu key is a USB license key that comes with ISS. You always need to have the Wibu key plugged in the server running its corresponding service(s) at all times, or else, ISS System will stop working immediately.

Yes, but the network bandwidth and network delay overhead on the VPN may become a problem. It is advised to isolate IP video stream traffic within one subnet as much as possible and limit VPN access to ISS client software for casual use only.